Student Experience and Reactions to Online Learning on Facebook: A Content Analysis of Remote Learning Issues during COVID-19

Abstract

This study examines the complications of remote learning processes during the COVID-19 pandemic in regard to Grant MacEwan University students. Through a qualitative approach, this content analysis examined 125 comments to a Facebook post, identifying key themes within students' feedback on online learning: work overload, professor issues, disorganized system, burnout, feeds, and others. The most prevalent categories discovered were work overload (35.20% of comments) and professor issues (28.00% of comments). Although this study emphasized student experience with remote learning, sub-categories of the main findings further discovered the ways in which students experienced these obstacles. This study contributes to at-home learning complications, providing knowledge on how to fix issues surrounding Universities' remote learning practices.

Faculty Mentor: Dr. Diane Symbaluk